Shipping policy

At Mirai, we ensure efficient and reliable delivery of office furniture and workspace solutions with a strong focus on quality and precision.

1. Order Processing

  • Orders are processed only after payment confirmation.
  • Standard processing time is approximately 3 to 7 business days.
  • Customized or made to order products may require additional processing time.

2. Delivery Timelines

Estimated delivery timelines are as follows:

  • Ready Products: 5 to 10 business days
  • Customized Furniture: 2 to 6 weeks
  • Interior Projects: As per the agreed project timeline

Delivery timelines may vary depending on product type, customization, and location.

3. Shipping Locations

  • We deliver across major cities in India.
  • Deliveries to remote or non serviceable locations may require additional time or shipping charges.

4. Shipping Charges

  • Shipping charges are calculated based on delivery location, product size, and order quantity.
  • Final shipping costs will be shared during order confirmation.

5. Delivery Process

  • Deliveries are handled through trusted logistics partners or our internal team.
  • Customers will be informed in advance regarding dispatch and delivery schedules.
  • For large furniture or project deliveries, site readiness is required before dispatch.

6. Installation & Assembly

Installation or assembly services may be available for selected products and projects.

Relevant details will be communicated during order confirmation.

7. Delivery Delays

Delivery timelines may be affected due to:

  • Logistics disruptions
  • Weather conditions
  • Material availability
  • Site readiness issues
  • Other external factors beyond our control

Mirai shall not be held responsible for delays caused by such circumstances.

8. Damaged or Incorrect Deliveries

If you receive a damaged or incorrect product:

  • Report the issue within 48 hours of delivery.
  • Share clear images or videos as proof.
  • Our team will review the case and provide an appropriate resolution.

9. Contact Information

Mirai India
Bangalore, Karnataka

Phone: +91 9446366222
Email: info@themiraiindia.com

Policy may be updated without prior notice.
By placing an order, you agree to this Shipping & Delivery Policy.